FAQ

When will ENOR E1 ship?

ENOR E1 is a pre-order item. The first Australian launch batch is expected to dispatch from Australia between late November and mid-December 2026. This is an estimated dispatch window, not a guaranteed delivery date. Tracking will be provided after dispatch. You may cancel for a full refund before dispatch.

What cloud storage is included?

ENOR E1 includes 1GB cloud storage with a 3-day rolling loop.

What AI subscription is included?

ENOR E1 includes 1 year of eligible AI features with no additional AI subscription fee during the included 1-year period.

Is my video secure?

Your video is encrypted in transit and stored securely in the cloud.

Can I use a China-region device overseas?

Region availability is managed by device serial number. Purchase through the Australian channel for the overseas-region version.

What happens if my unit has a covered issue?

Launch-batch after-sales service is replacement-only, not repair.

How can I contact support?

Email support@enorforce.com.au.